How to submit a valid case
Enter the exact UserID and player name shown in CryptoBound. If your account has a linked email, you must enter that registered email. If it has no linked email yet, enter a valid contact email; the case will be marked for manual identity review. Banned users may also submit appeals and questions. Select one category, use a descriptive subject and explain what happened, when it happened, the expected result and any transaction or match reference. Never include your password, seed phrase or private key.
Limits: 3 cases per account per UTC day, 10 minutes between cases, maximum 5 evidence images (JPG, PNG or WebP), 4 MB each and 15 MB combined.